Terms of Service
Effective Date: June 05, 2025
Last Updated: June 05, 2025
Welcome to SafeFood! These Terms of Service govern your use of our AI-powered food ingredient scanning service. By using SafeFood, you agree to these terms.
1. Acceptance of Terms
By accessing or using SafeFood Scanner ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.
- You must be at least 13 years old to use SafeFood
- You are responsible for ensuring your use complies with applicable laws
- These Terms apply to all users, including free and premium subscribers
2. Description of Service
What SafeFood Does
- AI-powered analysis of food product images using advanced AI technology
- Ingredient identification and allergen detection
- Nutritional information and health insights
- Food safety recommendations
Important Disclaimer
SafeFood provides AI-generated analysis for informational purposes only. Our results should not replace professional medical advice, consultation with healthcare providers, or careful reading of product labels. Always verify ingredient information independently for critical health decisions.
3. User Accounts and Registration
Account Requirements
- You must provide accurate and complete registration information
- You are responsible for maintaining the security of your account
- You must notify us immediately of any unauthorized use
- One account per person; sharing accounts is prohibited
Account Termination
- You may request account deletion by emailing our support team
- We may suspend or terminate accounts for Terms violations
- Upon termination, your data will be deleted according to our Privacy Policy
4. Subscription Plans and Billing
Free Plan
- Limited to 15 scans per month
- Basic ingredient analysis
- No billing or payment required
Premium Plan
- Unlimited scans per month
- Monthly billing through Stripe
- Cancel anytime with immediate effect
Billing Terms
- Subscriptions are billed monthly in advance
- Payment processing is handled securely by Stripe
- Refunds are provided according to our refund policy
- Price changes will be communicated 30 days in advance
5. Intellectual Property Rights
Our Rights
- SafeFood name, logo, and branding are our trademarks
- Our AI technology and algorithms are proprietary
- Service design and functionality are protected by copyright
Your Rights
- You retain ownership of images you upload
- You can download or delete your scan history
- We do not claim ownership of your content
License to Use
By uploading images, you grant us a limited license to process them for providing our service, including AI analysis and improvement of our algorithms.
6. Disclaimers and Limitations
Medical and Health Disclaimer
SafeFood is not a medical device or health advisory service. Our AI analysis is provided for informational purposes only and should not be used as a substitute for professional medical advice, diagnosis, or treatment.
Service Limitations
- AI analysis may not be 100% accurate
- Service availability is not guaranteed 24/7
- We may experience downtime for maintenance
- Analysis quality depends on image clarity and quality
Limitation of Liability
SafeFood and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the service.
7. Privacy and Data Protection
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
Key Privacy Points
- We do not sell your personal data
- Images are processed securely and not stored long-term
- You can request data deletion at any time
- We comply with GDPR and applicable privacy laws
8. Refund Policy
Premium Subscription Refunds
- Cancel anytime - no questions asked
- Cancellation takes effect immediately
- No partial refunds for unused portions of billing periods
- Contact support for billing issues or disputes
Service Issues
If you experience significant service outages or technical problems, contact our support team for resolution or potential credit.
9. Changes to Terms
We may update these Terms of Service from time to time. We will notify you of material changes by:
- Email notification to your registered address
- Notice within the SafeFood application
- Posting updates on our website
Your continued use of SafeFood after changes become effective constitutes acceptance of the new Terms.
10. Governing Law and Disputes
Applicable Law
These Terms are governed by the laws of the jurisdiction where SafeFood operates, without regard to conflict of law principles.
Dispute Resolution
- First, contact our support team to resolve issues informally
- For legal disputes, both parties agree to attempt mediation
- Any legal proceedings must be conducted in courts of competent jurisdiction
11. Contact Information
If you have any questions about these Terms of Service, please contact us:
- Email: support@safefoodscanner.com
- Subject Line: "Terms of Service Inquiry"
- Response time: We aim to respond within 48 hours