SafeFood Scanner - AI Food Label Scanner for Celiac Disease & Lactose Free

Privacy Policy

Effective Date: 6/23/2025

Last Updated: 6/23/2025

1. Information We Collect

Account Information

  • Email address (for account creation and communication)
  • Name (optional, for personalization)
  • Password (encrypted and securely stored)

Food Scan Data

  • Food product images you upload for scanning
  • Scan results and ingredient analysis
  • Scan timestamps and usage statistics

Payment Information

  • Payment processing is handled securely by Stripe
  • We store only subscription status and billing period information
  • Credit card details are never stored on our servers

2. How We Use Your Information

  • Provide our service: Process food scans and deliver ingredient analysis using AI technology
  • Account management: Maintain your account and subscription
  • Improve our service: Analyze usage patterns to enhance our AI models
  • Communication: Send important updates about your account or service
  • Support: Respond to your questions and provide customer support

Note: Our AI analysis results are provided for informational purposes and should be used with appropriate caution. We recommend users exercise their own judgment regarding food safety decisions.

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties.

We may share information only in these limited circumstances:

  • Service providers: Trusted partners who help us operate our service (e.g., Stripe for payments, cloud storage providers)
  • Legal requirements: When required by law or to protect our rights and safety
  • Business transfers: In the event of a merger or acquisition (with advance notice)

4. Data Security

  • All data is encrypted in transit and at rest
  • Passwords are hashed using industry-standard encryption
  • Regular security audits and updates
  • Limited access to personal data on a need-to-know basis

5. Your Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correct: Update or correct your information
  • Delete: Request deletion of your account and data
  • Export: Download your scan history and data
  • Opt-out: Unsubscribe from marketing communications

6. Data Retention

  • Account data is retained while your account is active
  • Scan history is kept for service improvement and your convenience
  • Data is deleted within 30 days of account deletion request
  • Some data may be retained longer for legal or security purposes

7. Cookies and Tracking

What are cookies?

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience and understand how our service is used.

Types of cookies we use:

Essential Cookies (Required)

  • Authentication and session management
  • Security and fraud prevention
  • Basic site functionality

Analytics Cookies (Optional)

  • Google Analytics for site usage statistics
  • Performance monitoring and improvements
  • Understanding user behavior patterns

Your cookie choices:

  • Accept All: Enable analytics cookies to help us improve SafeFood Scanner
  • Essential Only: Use only cookies necessary for the site to function
  • Browser Settings: You can disable cookies in your browser, but this may affect functionality
  • Change Anytime: Clear your browser data to reset your cookie preferences

Google Analytics

When you consent to analytics cookies, we use Google Analytics to understand how visitors use our site. This helps us improve SafeFood Scanner's functionality and user experience. Google Analytics data is anonymized and aggregated.

8. Children's Privacy

SafeFood is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by email or through our service. Your continued use of SafeFood after changes become effective constitutes acceptance of the new policy.

10. Contact Us

If you have any questions about this privacy policy or your data, please contact us:

  • Email: support@safefoodscanner.com
  • Response time: We aim to respond within 48 hours